Set Up Your Account

Once your organization has established pricing with ACT, and you are ready to use one of ACT suite of services, you’ll need to set up your account. Please populate the form below telling us a bit about your company and click submit. We’ll get back to you within 24 hours with an account number. Should your service requirement be urgent, please contact us at 1-800-465-2513 and ask for credit and we’ll set up your account so you can begin using ACT immediately.

Credit Application and Agreement

  • In the case of proprietorship or partnership, receipt of this form is our authorization to perform required credit reference checks on the business principal(s).
  • You must list at least one transportation company that you are currently dealing with.
  • • In addition to freight charges invoices will include charges for accessorial services, fuel surcharge, related costs incurred and all applicable provincial and federal taxes.
    • Invoices shall be due within thirty (30) days after the date of the invoice, without any right of deduction or set off against the invoiced amount without express written authorization from ACT.
    • Interest will accrue on all amounts due at a rate of 2% per month.
    • Notwithstanding the terms of payment above, in the event that the Customer's credit rating materially changes, ACT may demand and receive immediate payment of all outstanding amounts regardless of whether they are due or not.
    • ACT may hold the delivery of any shipment(s) pending the payment of any and all amounts due.
    • The Customer shall be responsible for all costs incurred by ACT to collect any amounts due including, but not limited to, all unpaid invoices, fines, penalties, damages, attorney fees, or other costs which may be incurred by ACT.
    • The Customer must communicate any invoice disputes to ACT immediately and in any event within thirty (30) days of the date of the invoice. Failure to advise ACT of a dispute within this time will be deemed to be acceptance of the contents of the Invoice and there will be no further right to challenge the Invoice.
    • In the event that the Customer refuses or is unable to pay any amounts due, ACT is entitled to and will seek recovery from the consignor(s) or consignee(s), as the case may be, for all amounts due, including, but not limited to, all unpaid charges, fines, penalties, damages, attorney fees, or other costs which may be incurred by ACT.
    • Third Party Customers - In the event that the Customer is not the beneficial owner of the freight, the Customer shall hold in trust, for the benefit of ACT, all the money the Customer receives from shipper(s), consignors and/or consignees in respect of the transportation and related services provided by ACT. The Customer shall maintain these amounts in an account designated as a trust account in a bank. Trust corporation or credit union, shall keep the money held separate from money that belongs to the Customer, deposit any money received in the trust account without delay after its receipt, and disburse the money to ACT subject to the terms and conditions above.